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Technical Services


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Technical Services


TECHNICAL SERVICES

Qualified technicians conduct thorough audit of existing provision & make recommendations.

don’t think about how your network works - leave that to the experts.

Let us advise you on the right equipment and where to purchase it to get the very best value.

regular visits from an assigned technical expert for proactive support onsite.

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Reinvented Tech Support


"Since making the move to hi-impact our IT services have improved whilst saving money year on year.

Highly recommended!"

C.Gordon.

Reinvented Tech Support


"Since making the move to hi-impact our IT services have improved whilst saving money year on year.

Highly recommended!"

C.Gordon.

TOTALLY REINVENTED 'TECH-SUPPORT'

Having been on the receiving end of some really poor technical support, we knew exactly what needed to change and how important it would be to remove technical barriers from the end user experience.

To achieve this vision meant designing a robust and reliable network infrastructure and providing technicians who were reliable and proactive.

Now 'Tech Support' looks like this...

  • Clients have an incredibly robust and reliable network 

  • Hands on technicians who understand the demands on the end user

  • Weekly reports keeping you up to date on progress

  • Online ticketing system for fast reporting, response and resolution

  • Seamless integration with existing systems

  • Improved file sharing and communication

  • Robust, multi level backup and disaster recovery strategy

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Proud Partners


Proud Partners


PROUD TO BE PARTNERS...

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Name

Low energy, high performance ICT suites for schools

In schools, computing can account for as much as 25% of a site’s energy costs.

ELe®’s award-winning ICT infrastructure is uniquely designed to deliver reliable, high performance computing for students and staff at a fraction of the energy consumption and carbon footprint.

For schools our technologies offer important benefits for both education managers and computer users, including:

  • A minimum of 80% reduction in computing related energy bills.
  • More streamlined workspaces with minimal cabling and greater flexibility in how classrooms can be configured.

  • Robust, media-rich computing experiences with rapid log in times and reduced system failures.

  • A more comfortable, quieter working environment. With minimal moving parts in our equipment, ambient noise and heat generation is minimised.

  • Dramatic reductions in carbon emissions – improving your school’s environmental profile and potentially creating a ‘live’ case study for new teaching and learning opportunities.

Interested?

Get in touch using the form here and we'll send more information.