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Technical Services


Internet connectivity and firewalls, Apple Device Management and complete network design to DFE and SIMS approved backup solutions, hi-impact technical support is a complete solution.

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Technical Services


Internet connectivity and firewalls, Apple Device Management and complete network design to DFE and SIMS approved backup solutions, hi-impact technical support is a complete solution.

TECHNICAL SERVICES

Audit & Action Plan

Qualified technicians conduct thorough audit of existing provision & make recommendations.

Network Management

don’t think about how your network works - leave that to the experts.

Purchase And Repairs

Let us advise you on the right equipment and where to purchase it to get the very best value.

On Site Tech Support

regular visits from an assigned technical expert for proactive support onsite.

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Reinvented Tech Support


"Since making the move to hi-impact our IT services have improved whilst saving money year on year.

Highly recommended!"

C.Gordon.

Reinvented Tech Support


"Since making the move to hi-impact our IT services have improved whilst saving money year on year.

Highly recommended!"

C.Gordon.

TOTALLY REINVENTED 'TECH-SUPPORT'

Having been on the receiving end of some really poor technical support, we knew exactly what needed to change and how important it would be to remove technical barriers from the end user experience.

To achieve this vision meant designing a robust and reliable network infrastructure and providing technicians who were reliable and proactive.

Now 'Tech Support' looks like this...

  • Clients have an incredibly robust and reliable network 

  • Hands on technicians who understand the demands on the end user

  • Weekly reports keeping you up to date on progress

  • Online ticketing system for fast reporting, response and resolution

  • Seamless integration with existing systems

  • Improved file sharing and communication

  • Robust, multi level backup and disaster recovery strategy

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Robust, Secure & Reliable Internet


Our technical department provide robust, secure and reliable internet from our trusted partners.

Robust, Secure & Reliable Internet


Our technical department provide robust, secure and reliable internet from our trusted partners.

ROBUST, SECURE & RELIABLE INTERNET

hi-impact have chosen Exa Networks, one of the UK’s largest Internet Service Providers (ISP), to provide fast, reliable and cost-effective broadband, which we install and support from our year-round helpdesk so you don’t have to spend time worrying about your connection.

hi-impact project-manages the entire process, from installation to connection, in order to make the switchover as simple as possible for you. Specialist ISP Exa Networks has been chosen by hi-impact as they provide broadband speeds of up to 80mbps on annual contracts, meaning you are not tied in for years to come. The contracts can often also work out far cheaper than other broadband provisions because you will only pay for what you need.

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Happy Customer


 

"Since moving to hi-impact and EXA Networks, our Internet is faster and more reliable than ever. We are really impressed!"

Michele Cromby-While

 

Happy Customer


 

"Since moving to hi-impact and EXA Networks, our Internet is faster and more reliable than ever. We are really impressed!"

Michele Cromby-While

 

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Apple Services


Our Apple service team provides technological supervision, ‘bulk set-up’ of iPads, lock down with heightened restrictions, unique blue prints, MDM support and guidance on Apple services

Apple Services


Our Apple service team provides technological supervision, ‘bulk set-up’ of iPads, lock down with heightened restrictions, unique blue prints, MDM support and guidance on Apple services

APPLE SERVICES

Regardless of experience & confidence we'll guide your Apple journey.

Managing your devices and all their Apps can be a headache - we have the solution.

 

With our contacts, discounts & experience, starting out with Apple has never been easier.

We can help you liaise with Apple to make savings and ensure you are totally compliant.

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Navigating the Apple Landscape


From purchasing the correct solution to managing multiple devices simultaneously and ensuring secure Internet connectivity to advising on the right Apps, we will support and assist.

 

 

"We have now embedded a complete iPad solution, with all the Apps we need, thanks to    hi-impact expertise."

P.Davies

Navigating the Apple Landscape


From purchasing the correct solution to managing multiple devices simultaneously and ensuring secure Internet connectivity to advising on the right Apps, we will support and assist.

 

 

"We have now embedded a complete iPad solution, with all the Apps we need, thanks to    hi-impact expertise."

P.Davies

NAVIGATING THE APPLE LANDSCAPE

Our Apple experts will help you every step of the way as you integrate desktop and tablet solutions into your practice. From purchasing the correct solution to managing multiple devices simultaneously and from ensuring secure Internet connectivity to advising on the right Apps - we've got it covered.

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Proud Partners


ELe®’s unique DC power infrastructures eliminate the waste of AC/DC conversion and can run electronic devices far more efficiently making significant energy cost and carbon emission savings.

Proud Partners


ELe®’s unique DC power infrastructures eliminate the waste of AC/DC conversion and can run electronic devices far more efficiently making significant energy cost and carbon emission savings.

PROUD TO BE PARTNERS...

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Low energy, high performance ICT suites for schools

In schools, computing can account for as much as 25% of a site’s energy costs.

ELe®’s award-winning ICT infrastructure is uniquely designed to deliver reliable, high performance computing for students and staff at a fraction of the energy consumption and carbon footprint.

For schools our technologies offer important benefits for both education managers and computer users, including:

  • A minimum of 80% reduction in computing related energy bills.
  • More streamlined workspaces with minimal cabling and greater flexibility in how classrooms can be configured.

  • Robust, media-rich computing experiences with rapid log in times and reduced system failures.

  • A more comfortable, quieter working environment. With minimal moving parts in our equipment, ambient noise and heat generation is minimised.

  • Dramatic reductions in carbon emissions – improving your school’s environmental profile and potentially creating a ‘live’ case study for new teaching and learning opportunities.

Interested?

Get in touch using the form here and we'll send more information.